These Billing Terms & Conditions govern the financial side of every purchase made on https://teehog.com. They sit alongside our Terms of Service, our Payment Methods page, and our Return & Refund Policy, and by placing an order you accept them.

A summary of the billing terms, with the full conditions set out in the numbered sections below.

1. Order Acceptance

Submitting an order is an offer to buy, not a completed contract. We reserve the right to accept or decline any order at our discretion, including where an item is out of stock, where pricing has been listed in error, where the delivery address falls outside our shipping area, or where a payment cannot be verified. A confirmation email acknowledges receipt of your order. The contract is formed when the order is dispatched.

2. Billing Timing

The full order total, covering the item price, the $6.99 flat shipping fee, and any applicable sales tax, is charged at the point of checkout. We do not operate deferred billing, part payment, or invoicing arrangements.

3. Pricing and Currency

All prices are shown in US Dollars (USD) and may change without notice. A change in price never affects an order that has already been confirmed. Where a pricing error is identified before dispatch, we contact you with the correct price and you may confirm the order at that price or cancel it for a full refund.

4. Sales Tax

Sales tax is calculated at checkout where applicable, based on the delivery address. The amount is displayed as a separate line before payment is authorized and is remitted to the relevant authority.

5. Order Confirmation and Records

A confirmation email containing your order number and an itemized breakdown of the total is sent to the address given at checkout. Please keep it, as the order number is what lets us locate your record for support, returns, or a billing query. If no confirmation arrives within a few hours, check spam and promotional folders before contacting us.

6. Payment Authorization

By submitting payment you confirm that you are authorized to use the payment method presented, that the billing information given is accurate and complete, and that sufficient funds or credit are available. Orders placed with a payment method used without the account holder’s authorization are cancelled and reported to the payment provider.

7. Failed Payments

An order with a declined or unconfirmed payment does not enter fulfillment and creates no liability for you. Where a payment fails after an order has been recorded, the order is held and we email you so that payment can be reattempted. Orders that remain unpaid are cancelled automatically.

8. Refunds and Billing Adjustments

Refunds and adjustments are always returned to the original payment method through PayPal. We do not issue refunds by check, bank transfer, or to a different account from the one used at checkout. Refund timeframes are published in the Refund Process section of our Return & Refund Policy, and no restocking fee is deducted from any refund.

9. Disputes and Chargebacks

If a charge looks wrong, please contact us before opening a dispute with your bank or PayPal. Most billing questions are duplicate authorizations, pending holds, or a split shipment appearing as separate lines, and we can resolve those far faster than a formal dispute.

Where a chargeback is raised, we cooperate fully with the payment provider and supply the order record, the payment confirmation, the carrier tracking, and any correspondence. We reserve the right to contest a chargeback that the evidence does not support, and to decline future orders from an account with a history of unsupported claims.

10. Promotions and Discount Codes

Discount codes apply only to orders placed while the promotion is running, cannot be applied retroactively, and cannot be combined unless the promotion says otherwise. A code applied in error may be corrected before dispatch, in which case we contact you before charging any difference.

11. Changes to These Terms

These Billing Terms & Conditions may be updated to reflect changes in payment processing, tax rules, or store operations. Revisions are published on this page with a new date, and the terms in effect when your order is placed are the terms that govern it.

12. Billing Support

For an invoice query, a charge you do not recognize, or a question about a refund already approved, email us with the order number and we will reconcile it against our records.